Home
Services
Subscribe
Blog
Contact
Home
Services
Subscribe
Blog
Contact
Home
Services
Subscribe
Blog
Contact
Home
Services
Subscribe
Blog
Contact
Cyber Assist App Quiz
Cyber Assist: Getting Started
Lesson Quiz
Cyber Assist App Quiz
Where do you go to check if a link or message might be a scam?
*
Support Chat
Scam Detector
Tickets Page
Member Portal
Where can you see requests you've submitted to the Human Helpdesk?
*
The Tickets Page
Support Chat
Scam Detector
Alerts Page
Is Support Chat available at 2 a.m.?
*
No, only during business hours
Yes, it's available 24/7
Only on weekdays
Only for urgent issues
If Support Chat can't resolve your issue, what happens?
*
It ends the conversation with no help
It points you to the Human Helpdesk
It asks you to call a phone number
It automatically bills you
What does a "Threat Blocked" alert mean?
*
Something needs your immediate action
A threat was already caught and stopped automatically
Your subscription is expiring
Your device is offline
Is the Scam & Threat Detector free to use?
*
Yes
No, it's $15 per use
Only for the first submission
Only for Helpdesk subscribers
If you request a quote, when does billing start?
*
Immediately after submitting the ticket
Only after you approve the estimate
At the end of the month automatically
Billing never starts for quoted work
What can you see on the Tickets page?
*
Only tickets from the last 7 days
All your past and present Helpdesk tickets
Tickets that are Open, Pending, and Resolved
Only tickets that need approval
Previous Section
Course Overview
Share on Facebook
Post on X
Follow us