Cyber Assist | Privacy Policy

Cyber Assist Privacy Policy

How Cyber Assist collects, uses, and protects the information you share with us.

Last updated: 7/9/2026

1. Introduction

Cyber Assist (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, utilize our services, or contact us, how we use it, and the choices you have regarding your data. By using our website or submitting information to us, you agree to the practices described here.

2. Information We Collect

  • Information you provide: When you request a consultation, sign up for services, submit a support ticket, or otherwise communicate with us, we collect the details you choose to share. This typically includes your name, business name, job title, email address, phone number, billing information, and any text or attachments included in your messages.

  • Information collected automatically: When you visit our website, our systems and analytics tools may record standard technical data such as your IP address, browser and device type, operating system, the pages you view, and the dates and times of your visits. We use cookies and similar technologies to gather this data, as described below.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, schedule consultations, and provide the technical support or services you requested.

  • Deliver, maintain, and improve our services, software tools, and website functionality.

  • Communicate with you about your account, service updates, billing, or security alerts.

  • Protect the security and integrity of our systems, network, and clients, and prevent fraud or misuse.

  • Meet our legal, tax, and regulatory obligations.

We do not sell or rent your personal information to third parties. If you opt into receiving SMS/text communications from us, your mobile information will never be shared with third parties for marketing or promotional purposes.

4. Cookies and Analytics

Our website uses cookies and similar digital markers to remember your preferences, understand how visitors interact with our site, and improve performance. We may use third-party analytics services (like Google Analytics) to help us interpret this data in aggregate. You can control or disable cookies through your browser settings, though some parts of the site may not function perfectly if you do.

5. How We Share Information

We only share your information in the following limited circumstances:

  • Service providers: We work with trusted third-party vendors who help us operate our business—such as our Customer Relationship Management (CRM) platform, billing processors, web hosting providers, and specialized IT/cybersecurity tool vendors. These providers are authorized to process your information only to perform these specific services for us.

  • Legal requirements: We may disclose information when required by law, subpoena, regulation, legal process, or an enforceable governmental request.

  • Business transfers: If Cyber Assist is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that business transaction.

6. Data Retention

We keep your information for as long as it is reasonably needed to fulfill the purposes described in this policy, to provide our ongoing services to your business, and to comply with our legal, tax, or contractual obligations. When data is no longer required, we take steps to securely delete or anonymize it.

7. Data Security

Because we specialize in tech and assistance, data security is central to what we do. We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold against unauthorized access, loss, or alteration. However, please remember that no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your geographic location (such as states with specific privacy laws like California, Colorado, or Virginia), you may have specific legal rights regarding your data. These typically include the right to request access to the personal information we hold about you, ask us to correct inaccuracies, delete your data, or opt-out of marketing communications. To exercise any of these choices, please reach out to us using the contact details below.

9. Third-Party Links

Our website or portal may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those external sites. We strongly encourage you to review the privacy policies of any third-party site before sharing your information with them.

10. Children’s Privacy

Our website, tools, and services are strictly intended for adults. They are not directed toward or designed for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make updates, we will revise the “Last updated” date at the top of this document. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or how Cyber Assist handles your information, please get in touch:

Cyber Assist

300 NE 97th Street, Seattle, WA 98005

Phone: (206) 580-3262‬

Email: admin@cyberassist.app