Cyber Assist is built on three service pillars:
Pillar 1:
The Start
Concierge Onboarding
Kickstart your service with a personal 60-minute setup session and clear picture of your digital health.
We install and configure our Enterprise Grade Security Stack on your devices.
We document your hardware, software, and setup so support is never generic.
Initial check of browsers, systems, and policies to identify areas of concern.
Pillar 2:
The Security
Endpoint Protection & RMM
Enterprise-grade security with a watchful eye on your systems running quietly in the background.
Stops malware, phishing, and zero-day exploits before they reach you.
We catch suspicious activity and performance issues in real time.
We deploy critical patches applied during off-hours to keep you protected.
Pillar 3:
The Support
Support Chat & Helpdesk
Get instant answers using our 24/7 Support Chat or personalized human Helpdesk care when you need it.
Instant answers using the Cyber Assist App trained on your specific tech.
Automated or expert analysis of suspicious links, messages, or files.
Seamless and transparent escalation to our jargon-free Human Helpdesk.
Cyber Score
This dynamic score assigns a clear number to your overall digital setup. By analyzing data from all connected sources, it instantly shows you how secure your systems are at a single glance.
Pulse Report
We deliver a quarterly summary of tickets, alerts, and critical patches into a clear report. We also highlight any recommendations to improve your security posture or system performance.
Our Business Pro Subscription includes these additional services:
Our Masterclass Series are (1) hour goal-oriented remote sessions:
Our Managed Third-Party Subscriptions include the following solutions: