Cyber Elite

Click Below to Order

Onboarding Options

View Cart

🛡️ Cyber Elite:


Cyber Elite is our high-value service that goes beyond defense. We seamlessly integrate advanced threat protection and 24/7 support with managed data backup, enhanced email security, and expert human incident response. This holistic approach delivers a complete Business Continuity and Disaster Recovery (BCDR) solution, providing your business with maximum security and guaranteed uptime.

Additionally, we ensure your business meets the technical requirements for Cyber Insurance Coverage and any security standards required by the Healthcare (HIPAA/HITECH) and Financial Services (FFIEC/GLBA) industries.

1: SERVICES INCLUDED WITH CYBER ELITE (IN-SCOPE)

Endpoint Protection | Active Threat Defense & Response

Advanced Threat Protection: Installation of our security systems on Five (5) designated devices (PC/Mac/Mobile).

24/7 Monitoring (MDR): Continuous surveillance of the endpoint for suspicious activity (malware, ransomware, exploits).

Automated Response: Immediate, automated action taken by the system (Quarantine/Block) to contain known and emerging threats.

Initial Triage: Review of high-severity alerts by the Cyber Assist team to confirm successful automated response.

Device Monitoring | Ensure Security Health

Device Health Status: Monitoring the security agent’s health to ensure the solution is installed, running, and updated correctly.

Scheduled Maintenance: Remote execution of security updates, signature file updates, and application patches for security software.

Credential Management | Protecting Access Points

Password Management: Provisioning, license management, and basic guidance for the Password Manager application.

Password Policy Enforcement: Ensuring the client’s master password meets complexity standards.

MFA/2FA Enforcement: Enforcing MFA/2FA on critical system logins.

Managed Email Security | Advanced Proactive Protection

Enhanced Filtering: Comprehensive filtering to block phishing, malware, and excessive spam.

Impersonation Protection: Specialized defense against fraud and Business Email Compromise (BEC) attempts.

Managed Backup & Recovery | Disaster Planning

Managed Cloud Backup: Daily, automated, encrypted file backup for all enrolled PC/Mac and Servers.

Disaster Recovery Plan (DRP): We document how your business-critical systems will be restored following any major incident.

Verifiable Recovery: Quarterly testing (simulated recovery) to confirm backup integrity and recoverability.

Ransomware Rollback: Immediate recovery assistance utilizing recent snapshots to minimize data loss.

Human Support & SLA | Rapid Incident Response

Guaranteed Response to ensure High-Priority Incidents are addressed by a human technician within 4 hours of initial report.

Priority Helpdesk Escalation for out-of-scope IT issues.

Client Portal | Helpdesk & Knowledge Base

Tech Helpdesk: Open a new Ticket or manage existing requests from within your own secure Client Portal.

Knowledge Base: Access our treasure trove of information on how to troubleshoot and resolve issues based on your specific systems.

Cyber Support | 24/7 Chat Help

24/7 Chat Support: Immediate troubleshooting and guidance for security questions and how-to guides for our security products.

Threat Awareness Training | Ongoing Education

Games, Guides, and Info on general cyber security. Our realistic micro-lessons  ensure you are aware of the latest threats.

Security Review Reports | Confirm Compliance

Quarterly Cyber Security Analysis and strategic plan to satisfy industry compliance requirements or cyber insurance coverage.

2: Excluded Services (OUT OF SCOPE)

The Cyber Elite subscription DOES NOT include general IT support.

However, our Helpdesk is available to assist with any Out-of-Scope requests for an affordable hourly rate. 

While the scope of our incident response and data recovery is broad, limits apply as outlined in our Client Agreement.